Terms of Services

Welcome to Zindagi With Richa. These Terms of Services (“Terms”) govern your use of the website zindagiwithricha.com, all related sub-domains, the Diary Zindagi Ki shop, and any content, video, blog, comment, or merchandise made available through them (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. About the Service

Zindagi With Richa is a Hindi storytelling and podcast platform created by Richa Aniruddha. The Service includes inspirational video episodes, articles, blog posts, story submissions, and a curated merchandise shop (Diary Zindagi Ki and related products).

2. Eligibility

You must be at least 13 years old to use this Service. If you are under 18, you may use the Service and place orders only with the involvement of a parent or legal guardian. By using the Service, you represent that you meet these requirements.

3. Account & Communications

Some features (placing an order on the shop, posting comments, subscribing to updates, or submitting a story) require you to share basic information such as name and email. You are responsible for keeping your information accurate and up to date. We may contact you at the email or phone you provide for service-related messages, including order updates and replies to your queries.

4. Use of the Website and Content

All content on the Service — including videos, audio, text, photographs, illustrations, graphics, music, and brand elements — is owned by or licensed to Zindagi With Richa and is protected by Indian and international copyright, trademark, and other applicable laws.

You may stream and read the content for your personal, non-commercial enjoyment. You may share article links and embed permitted videos in line with the embed options provided. You may not:

  • Download, copy, re-upload, or re-publish our videos or articles without prior written permission.
  • Use any content for commercial purposes, advertisements, or paid platforms.
  • Remove or alter any copyright, watermark, branding, or attribution.
  • Use scrapers, crawlers, or automated tools to extract data, except as permitted by our robots.txt.
5. User Submissions and Comments

When you submit a story through the “Be Part of the Story” feature, post a comment, or send us material in any form, you grant Zindagi With Richa a worldwide, royalty-free, non-exclusive licence to use, edit, translate, publish, broadcast, and adapt that material across our website, social channels, podcasts, and merchandise, with appropriate attribution where reasonable.

You confirm that:

  • The submission is your own original work or you have the rights to share it.
  • It does not infringe anyone else’s rights or contain confidential information about a third party shared without their consent.
  • It does not contain unlawful, defamatory, hateful, obscene, or harassing content.

We review submissions before publication and may decline, edit, or remove any contribution at our sole discretion.

6. Comment & Community Guidelines

To keep the platform welcoming, please do not post content that is abusive, defamatory, threatening, sexually explicit, discriminatory, spam, or otherwise unlawful. We may delete or hide comments that violate these guidelines and, where necessary, restrict access to repeat offenders.

7. Diary Zindagi Ki Shop — Orders & Payments

By placing an order on our shop you agree to the following:

  • Pricing & taxes: Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Order acceptance: An order is confirmed only when you receive a confirmation email from us. We may decline or cancel an order in the event of pricing errors, stock issues, or suspected fraud, and will refund any amount already charged.
  • Payments: Payments are processed by secure third-party payment gateways. We do not store your full card details on our servers.
  • Shipping: Orders are shipped within India through our courier partners. Delivery timelines are estimates and may vary by location.
  • Cancellations, returns and refunds: See our Return & Refund Policy for full details.
8. Prohibited Uses

You agree not to use the Service to:

  • Violate any law or third-party right.
  • Upload malware, viruses, or any code intended to disrupt the Service.
  • Probe, scan, or attempt to gain unauthorised access to our systems or other users’ accounts.
  • Impersonate any person or misrepresent your affiliation with anyone.
  • Interfere with or disrupt the Service or servers connected to it.
9. Third-Party Links and Embeds

Our website may include links to or embeds from third-party platforms such as Vimeo, YouTube, Facebook, Twitter, LinkedIn, and Pinterest. We do not control these platforms and are not responsible for their content, privacy practices, or terms. Your use of such third-party services is governed by their own policies.

10. Disclaimers

The information shared on Zindagi With Richa — including stories, interviews, blogs, and podcasts — is provided for inspirational and informational purposes only. It is not a substitute for professional advice on medical, financial, legal, psychological, or career matters. Please consult a qualified professional before making decisions based on our content.

The Service is provided “as is” and “as available”. We do not warrant that it will be uninterrupted, error-free, secure, or free of viruses.

11. Limitation of Liability

To the fullest extent permitted by Indian law, Zindagi With Richa, its founder, team members, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, goodwill, or profits, arising from your use of or inability to use the Service. Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you have paid us, if any, in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify and hold Zindagi With Richa harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from (a) your use of the Service, (b) your violation of these Terms, or (c) your infringement of any rights of a third party.

13. Suspension and Termination

We may suspend or terminate your access to all or part of the Service at any time, without notice, if we believe you have breached these Terms or are engaging in conduct that may harm us, our users, or third parties. You may stop using the Service at any time.

14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

15. Changes to These Terms

We may update these Terms from time to time. The “Effective date” above will reflect the most recent revision. Continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

16. Contact

For any questions about these Terms, please contact us at contact@zindagiwithricha.com or +91-7827980395.